FAQs
If you're not able to find what you were looking for, please contact us by email at hello@atwistofdate.co.uk or via our website's chat function.
HOW DO I DOWNLOAD YOUR DIGITAL PRODUCTS?
After you complete the purchase on our website, you will see your order confirmation screen with a button to instantly download your digital files. You will also receive an email containing a PDF download link.
CAN ANYONE BUY YOUR DIGITAL PRODUCTS?
Our digital dates are available to purchase in all the countries around the world and are not limited to UK customers.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit and debit cards, digital wallet payments and PayPal. Payment is taken before the orders are shipped or before access to digital downloads is provided.
CAN I RETURN MY DATE NIGHT?
Due to the nature of digital products being instantly available to you upon purchase, we do not accept returns or provide refunds. However, we operate a '100% happiness guarantee', so if something isn't right, let us know by emailing hello@atwistofdate.co.uk or by submitting a contact form on our Contact Us. We will go the extra mile to make sure you have a positive experience with us.
WHAT TO DO IF I'M HAVING ISSUES DOWNLOADING MY FILES?
In an unlikely event of not being able to access your digital download after your purchase, please contact us at hello@atwistofdate.co.uk and we will manually send you your files.